Shipping policy
At VYLYSS, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after they are placed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once your order has been processed, please allow approximately 10 business days for delivery.
Estimated delivery times may vary depending on:
- Your location
- Carrier delays
- Weather conditions
- High-volume periods
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Shipping Locations
We currently ship within the United States.
If you are located outside the United States and are interested in placing an order, please contact us at info@vylyss.com.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. VYLYSS is not responsible for delays or lost packages caused by incorrect addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at info@vylyss.com and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us:
Email: info@vylyss.com
Thank you for choosing VYLYSS. We appreciate your business and look forward to helping you feel confident in every layer. 💛